Skip to content

Woman hit by child on Lime bike denied compensation, says Guardian

newsJul 7, 202615566

Jane Ouartsi, in her late 60s, was struck in a pedestrianised square in central London in early August three years ago by a young rider on a hired Lime e-bike and suffered a fractured collarbone, two spinal fractures and a badly broken femur that required three operations. She spent 36 days in hospital and spent 18 months relearning to walk; her partner Dave Mathias says the CCTV of the collision is devastating to watch. Ouartsi and Mathias have sought compensation and asked Lime to acknowledge the life-changing injuries, but the company has not paid and has not responded to their calls for action. Medical staff at the central London hospital told the couple such severe e-bike injuries are becoming a weekly occurrence and are a growing drain on their time. The clip of the collision recently circulated widely online, renewing debate over underage and illegal riding of hire e-bikes on pavements and calls for stronger operator accountability; Lime has told some people the e-bike involved was stolen. The couple say they want the company to do more to stop underage riders using bikes illegally and to accept responsibility for the harm caused.

Alex von Tunzelmann
@alexvont.bsky.social

The victim in this horrendous case is not calling for it, but honestly I’d just like to see dockless electric hire bikes banned. They’re a menace and extremely dangerous. Casual cyclists can get by fine with standard hire bikes. www.theguardian.com/world/2026/j...

36345d ago
Alex von Tunzelmann184

I mean, this should be an absolute minimum. And they won’t even do it. I hope @london.gov.uk will take action. At least we need legislation to force ebike companies to take responsibility for their product and their customers.

Flora Renz55

At a minimum they need to be docked. The Strand around the LSE and King’s is a nightmare to traverse as a wheelchair user because they are left everywhere on the pavement including on dropped kerbs and on traffic islands, they are impossible to move from wheelchair height given their weight

Pete Fraser46

They’re so self evidently a bad thing, and the fact they were deployed with no public consultation or debate at all (everywhere) is really disqualifying to me. Fuck companies that intervene in our lives with impunity like that.

Casper Hoed23

At least the speed limiter for these bike should come down. 25km/h is too quick for inexperienced cyclists - on a regular bike you have to be fairly fit to do that speed consistently, and that usually comes with many miles of road riding experience. A casual bike renter doesn’t have that road craft.

Kate Bevan22

the way people ride those on the pavement drives me absolutely insane. They're *dangerous*. Also, saw two absolute little scrotes riding them through the little mall that adjoins Fulham Broadway tube station yesterday, for fuck's sake.

Dr Naomi Scott18

Big heavy ebikes on pavements and running red lights TERRIFY me when I’m out with my v small kids. Toddlers can be erratic in their movements and someone riding where they shouldn’t be on a big heavy lime bike could kill my kid if they’re not alert. Am v pro cycling infrastructure in general BUT 1/

Rich
@hoxtonrich.bsky.social

This sounds awful & I definitely think Lime should be much more accountable… but… when are we going to get a ‘something must be done’ piece about the 42 pedestrians killed & 100+ seriously injured every year on the pavement by cars? #Motonormativity www.theguardian.com/world/2026/j...

7245d ago
1 source